Kristen H. lives in Cobourg Ont. and is a self-employed single mom. She has run her own business for 16 years and has excellent credit. She needed to refinance her mortgage in order to renovate her unfinished basement. Since there was only one lender to choose from, she was forced to accept a much higher interest rate than would have been the case previous to the changes. Also, because Kristen was now reduced to a loan-to-value ratio of 65 per cent instead of the 80 per cent she would get previously, she was not able to obtain the total amount of funds required. She is now under more financial pressure as a single mom than previously, which could have been averted had the changes not been implemented.